Refund Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns cannot apply in custom & outlet products.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
The amount that you will receive as a refund is the total amount of the order minus the shipping and return shipping fees.
Damages and issues
Every single product is checked before the packaging process.
In the extreme case that a product you received is damaged or if you received the wrong item, please contact us immediately so that we can evaluate the issue and make it right.
You can always contact us for any return question.